We would like to inform our valued customers that a rate adjustment for our Routing & Logistics Services will take effect on July 1, 2026.
This update is part of our ongoing commitment to maintaining a reliable, efficient, and scalable service operation. The adjustment will help us continue improving route optimization capabilities, logistics coordination, service availability, platform performance, and customer support.
We understand that pricing changes require proper visibility and planning. For that reason, we have made the details of the rate adjustments available through our customer portal.
To provide greater transparency and support your planning process, details regarding the rate adjustments, impacted services, and effective dates are available through our customer portal.
The updated rates will apply to the applicable Routing & Logistics Services currently provided under your active service agreement, subscription, or commercial arrangement.
If you have any questions regarding the applicable changes, impacted services, or billing implications, please contact your account representative or our customer support team.
The adjustment applies to the following service:
Logistics Services consisting of the Design, Preparation, and Delivery of Dynamic Optimal Routes.
This update reflects our continued investment in service continuity, scalability, operational capabilities, and the increasing operational costs associated with maintaining and strengthening our services.
The adjustment will allow us to continue strengthening:
Customers with active commercial agreements containing specific pricing conditions will maintain their current conditions until the applicable renewal date established in their agreement.
Details regarding impacted services, applicable pricing, and the July 1, 2026 effective date may be reviewed and reflected through the service customer portal.
For any questions related to pricing, commercial terms, impacted services, or billing considerations, please contact your account representative or our support team.
We appreciate your continued trust and partnership.